Frequently Asked Questions
+ What is Gelo?
Gelo is a hyperlocal networking and event-tech app that shows you who's around you in the real-world - cafés, co-working spots, conferences, expos, and more.
+ How is the delegate data handled?
Under a signed agreement aligned to India's DPDP Act. Delegate data is used only to run your event room, and exhibitors receive only the details of delegates who chose to engage with them.
+ How does Discover work?
When you turn on visibility in the app, Gelo detects other users nearby and shows you their profiles in real time. You can browse who's around, see shared interests or professional backgrounds, and send a message before walking up to say hello.
ABOUT GELO
THE DISCOVER FEATURE
+ Do I need to verify my identity to use Gelo?
No verification process is required. Simply download the app, set up your profile, and you're ready to start discovering people around you.
USING THE APP
+ How do I get started?
Download Gelo from the App Store or Google Play, create your profile, and enable visibility when you're somewhere you'd like to connect. If you're a delegate or event attendee, join the event by entering the room code.
+ What kind of spaces does Gelo work best in?
Gelo works anywhere people gather — conferences and summits, cafés, co-working spaces, college campuses, airports, incubators, and social venues. The more people around you with the app, the richer the experience.
PARTNERSHIPS
+ How can my venue or organisation partner with Gelo?
We partner with venues, event organisers, colleges, co-working spaces, and community platforms to bring the Gelo discovery layer to their audience. Drop us a message at support@geloapp.com or fill out the partnership form on our website.
+ I'm an event organiser - how does Gelo add value to my event?
Gelo turns your event into a live networking layer. Attendees, exhibitors and delegates can discover each other before sessions start, connect based on shared interests, and actually follow through on conversations, making your event more valuable for everyone in it.
PRIVACY & SAFETY
+ Can I block or report someone?
Yes. You can block or report any user directly from their profile. Our team reviews all reports.
+ Will my profile be visible to others at all times?
In the Discover tab, your profile is only shown to people in your nearby radius when you turn on Discover Mode. If it's off, you won't appear to others. This gives you the flexibility to be visible only in the spaces you feel comfortable in. Switch it on or off anytime, instantly.
Contact Us
Have any questions or need assistance? Feel free to reach out to us.
